is there a way to chat about a ticket that is created, when you use plan it may look good and then it generates a bunch of tickets but as you read through the ticket I want to discuss in more detail is there a way to chat within the ticket?
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Good question. The current solution is to just handle them from the Chat. Each chat agent has knowledge of all your tickets and what not, so it can rewire or update them as you go. Other option is to just chat from within the ticket itself once it starts running. I think what we are missing atm is either a planning phase in a goal, a chief of staff type of agent, or a better workflow step as part of the planning phase. We'll experiment and report back our findings!