We built Fredrin because nothing else worked. It adds AI to your existing Freshdesk — auto-triage, smart responses, and 3x throughput — without migration. Now your team can do the same.
Trusted by support teams at
Why we built Fredrin
Our business was growing fast — and so were our support tickets. We hit 800+ tickets a day. We had 10 full-time support people and it still wasn't enough. We tried every Freshdesk add-on and third-party tool we could find. Nothing worked.
So we built our own AI-powered solution. What used to take 10 people now takes 3. Same quality. Faster responses. Happier customers. We called it Fredrin — and now we're making it available to every support team drowning in tickets.
Sound familiar?
We've been there. 800+ tickets a day, 10 people barely keeping up, and every “AI solution” either cost a fortune or didn't actually work. Here's what changed.
How it works
No engineers needed. No migration. No training. Three clicks and you're done.
One-click OAuth. Fredrin syncs your tickets, contacts, and knowledge base in real-time. Your Freshdesk stays untouched.
Fredrin analyzes your history, learns your patterns, and starts auto-triaging, suggesting responses, and building canned replies.
Your team resolves tickets 3x faster. New hires become optional. Break even in 1-2 weeks, save $50k+/year ongoing.
Our real numbers
These aren't projections. This is what happened when we deployed Fredrin on our own support team.
What you get
AI reads, categorizes, and routes tickets to the right person instantly. No rules to configure.
Drafts based on what actually resolved similar tickets. One-click send or quick edit.
Analyzes every past ticket to get smarter. The more you use it, the better it gets.
Tracks which responses lead to fast resolution and high satisfaction. Data, not guesswork.
Automatically creates a library from your best interactions. Stop writing the same reply twice.
Real-time bi-directional sync. Your team can use both. Zero migration risk.
What teams say
“We eliminated 2 support hires we were planning. Fredrin paid for itself before the trial ended.”
“Setup took literally 30 seconds. By the next day, AI was triaging 80% of our tickets automatically.”
“We tried Zendesk AI at $300/agent. Fredrin does the same thing for $99 total. It's a no-brainer.”
Simple pricing
No per-agent fees. No hidden costs. No surprises.
No credit card required. Cancel anytime.
800+ tickets a day. 10 people struggling. Nothing on the market that actually worked. We built Fredrin for ourselves — and it changed everything. Now it's your turn. Setup takes 30 seconds and the trial is free.