Privacy Policy

1. Information we collect

We collect only what we need to provide and improve Fredrin:

• Account information. Your email address and basic profile details, used to sign you in and manage your account.
• Workspace content. The tickets, projects, plans, statuses, comments and activity on your board.
• Billing information. Your plan and billing history. Payments are handled by a third-party payment processor; we do not store full card numbers.
• Usage and device information. Basic logs, diagnostics and product usage data that help us keep the service running, secure and improving. This includes an approximate location for your account (country, region and city), derived from the IP address of your requests; we don't store the IP address for this purpose.
• Communications. Messages you send us, such as support requests and feedback.

2. Information that stays on your device

Fredrin is a desktop application, and much of your work stays on your device:

• Source code. Your code stays in your own repositories and local working copies. We do not upload it. If a project turns on Struggles, scrubbed excerpts of Worker steps, which can include code, are sent for classification (see How we share information).
• AI credentials. Agent requests run under the AI subscription or key you provide.
• Agent conversations. A session on your device sends only metadata, never its content, by default. A run you start on a remote machine or on Cloud streams its output through us so you can watch it. Struggles, a separate per-project opt-in, relays scrubbed excerpts to a third-party classifier, and we store only each struggle's kind and timing and the root-problem briefs.

If you choose to run agents on a remote machine or a hosted instance, that environment needs a copy of your repository to do the work. See Security for details.

3. How we use information

We use the information we collect to:

• Provide, operate and maintain Fredrin
• Authenticate you and secure your account
• Process payments and manage your subscription
• Respond to your requests and send service messages
• Understand how Fredrin is used so we can improve it
• Detect and prevent fraud, abuse and security incidents
• Comply with legal obligations

We do not sell your personal information, build advertising profiles, or use your code to train models.

4. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember your preferences and understand how our website and product are used. One cookie remembers how you first found us (the referring site, any campaign tags on the link, and the page you landed on), and we record it with a job application you submit. You can control cookies through your browser settings. Blocking some cookies may affect how the site works.

5. How we share information

We share information only in these cases:

• Service providers. We use trusted third-party providers for services such as hosting, data storage, email delivery, payments and analytics. They process information only on our behalf and under appropriate confidentiality and security obligations. Analytics providers mask text inputs and agent output.
• Struggles classifier (opt-in, per project). If a project turns on Struggles, scrubbed excerpts of Worker steps are evaluated by a third-party classifier with zero data retention. We store none of the excerpts.
• Services you connect. When you connect a third-party service, such as your AI provider or git host, information you send to it is governed by that service's own terms and privacy policy.
• Legal requirements. When required by law, or to protect the rights, safety and security of our users, Fredrin or others.
• Business transfers. In connection with a merger, acquisition or sale of assets, subject to this policy.

6. Data retention

We keep your information for as long as your account is active or as needed to provide Fredrin. When you delete a workspace, its board data is removed. Agent conversation history stored before September 25, 2026 can be erased with Delete stored history in Project settings. We may keep limited information where required for legal, accounting or security purposes.

7. Security

We use technical and organizational measures to protect your information, including encryption of stored credentials and access controls on every request. No method of transmission or storage is completely secure, but we work to protect your data and to respond quickly to any issue. Read more on our Security page.

8. Your rights and choices

Depending on where you live, you may have the right to access, correct, export or delete your personal information, and to object to or restrict certain processing. To make a request, contact us using the details below. We will respond within the time required by applicable law.

9. International transfers

Fredrin and our service providers may process information in countries other than the one you live in. Where we transfer information internationally, we take steps to protect it as required by applicable law.

10. Children

Fredrin is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. When we do, we will revise the date at the top of this page, and for material changes we will provide additional notice.